Frequently Asked

Swimwear, a towel, sunscreen (reef-safe if possible), and a sense of adventure.

Yes — our activities are built for all ages, and parents can relax on the Ocean Lounge while kids jet ski.

You’re closer than you think — about 25 minutes away, with transportation add-ons available on select packages.

• Your reservation time is your check-in time
• After you are signed in, we’ll ask you to wait on the back deck for our shuttle. It will take you to the Activity Platform.
• Upon arrival you will be greeted by a Coordinator and placed in a group
• A bit of patience may be required, but once you get started, time will quickly fade from consideration
• When you finish your activities, catch the shuttle back to the office (it runs every 20 minutes or so)
• Once you return to our office you will get to see the pictures and videos that we have captured for you.
• We do our best to capture all of your experiences. Sometimes our equipment fails, or a staff member will make a mistake. And sometimes the ocean water just blurs the pictures. But we try!
  

• Swimwear and towels -you will get wet!
• Hats & Sunglasses at your own risk
• Please lather up at the dock – spray sunscreen may not be applied on any boat
• Water
  

• Your check-in takes place at our Hawai’i Kai Shopping Center headquarters located on a private marina with access to Maunalua Bay
  377 Keahole St. E103, Honolulu, HI. 96825
• Free parking
  

• Is parasailing safe?
• We’ve been taking families parasailing safely since 1986. Our vessels are specifically designed for parasailing.
• Our US Coast Guard licensed captains have been trained to provide a safe and thrilling experience.
• What age can I go parasailing?
• You must weigh at least 50 lbs. to parasail under typical weather conditions.
• Is there a maximum weight?
• We have a maximum weight of 450 pounds in the parachute.
• For an additional charge, larger individuals may be required to upgrade to a solo flight.
• Do you land in the water?
• Every launch and retrieval takes place from inside a boat custom designed for this activity.
• Will I get wet?
• Traditionally everyone takes a momentary dip in the tropical waters of Maunalua Bay just before landing. It is the best part of the parasail ride!
• If you prefer to stay dry, ask our friendly boat staff and they will do their best.
• Can I take my camera?
• Aloft, the views of O’ahu are spectacular.
• Hands free cameras are welcome; selfie sticks are dangerous and not permitted.
• Are pictures available?
• Digital media photos and GoPro digital video services are available to all participants; we are the only company that records video of every flight.
• Our digital media center offers media for immediate purchase.
• The lovely Hawai’i Kai coastline, Koko Crater, Koko Head and the Ko’olau Mountain Range are a spectacular backdrop.
• I have an odd number in my party, how does the ride work?
• The captain will decide if someone in your group will go up twice (no extra charge) or if someone may fly solo or we may fly three people at a time.
• You may fly with an unrelated party
• The decision is up to the captain and is based on weight and weather conditions.
• Are observers allowed?
• Observers are welcome for a fee, and, if space is available, they are invited to upgrade to parasailing.
• Is there space for personal belongings?
• There is a small area for personal belongings on the parasail boat.
• Are other activities available?
• Other activities get underway from the same floating activities island, so plan on staying for the parasailing, plus jet skiing, banana boat and bumper tube rides (all on a space-available basis). Ask at check-in about multiple experience discounts
• The floating activities island has open areas for sunbathing and covered areas where you can shade yourself from the warm Hawai’i sun
• Can we do other activities once we are on the activities island?
• Upgrade to additional activities on a space available basis. Restrictions may apply.
• Packages are available here

• What type of jet skis?
• New skis are almost always safer skis. We change our equipment nearly every year.
• We use Yamaha VX series skis
• Where do we get the jet skis?
• Jet Skiing Launches from our floating Activities Island which an 8 minute shuttle boat ride through a private marina
• At anchor, the Activities Island has a huge, partially sunken platform. An instructor floats the Jet Ski onto it; you wade over, mount up and ski away
• How old do I have to be to drive a jet ski?
• 16 to drive a jet ski on your own – solo rider
• 12-15 to drive with an adult
• What if we have an adult and two kids that can not drive on their own (under 16)?
• We will charge you for three people and give you one jet ski for 30 minutes. Based on participants size and weights, you can fit 3 people on a jet ski (based on manufacturer’s guidelines.)
• Can we change drivers?
• We have a buoy where you can pull over and switch drivers on the same jet ski. You can not switch riders between jet skis.
• Is there a weight limit?
• You must be able to get yourself back on the jet ski if you fall off.
• Tandem rides are limited to 500 pounds total
• If weight is a concern, you may be asked to upgrade to a solo ride
• Can we go anywhere we want during the ride time?
• The state of Hawai’i requires commercial jet skis to operate on a course area. The course area is marked by buoys and you must remain on the course.
• You must go the same direction and keep at least 100 feet between you and another jet ski.
• There are restrictions on jumping waves, doing donuts and other actions that are considered dangerous. Remember you are responsible for any damage to equipment, yourself or other participants.
• Violators are asked to leave the course and there is no refund.
• Can we take our cameras?
• Hands free cameras are welcome. Cameras are not allowed – unless they are hands free.
• We take pictures and video of your jet ski ride and you can view and purchase these at our digital media center
• Can we stay on the Activities Island?
• The floating activities island has open areas for sunbathing and covered areas where you can shade yourself from the warm Hawai’i sun
• Time on the island is limited to your group’s activity times.
• Can we do other activities once we are on the activities island?
• Upgrade to additional activities on a space available basis. Restrictions may apply.
• Packages are available here.